Tricia Johnston

(formerly Curnutte)


Tricia is our President and CEO, and co-owner.  She is responsible for overall operations.  Tricia’s entire career has been in the brokerage industry, spending her first 12 years holding various roles in Nationwide’s brokerage before transitioning to Westfield to launch their brokerage division.  During her 20-year tenure at Westfield Specialty Brokerage, she served in all aspects of the business, ultimately leading the entire operation.  Tricia resides in Lewis Center, Ohio, where she raised her three grown children.  She and her husband enjoy traveling anywhere warm near the ocean.

Brian Bowerman


Brian is our CFO and co-owner.  He is responsible for HR, Legal, Finance, IT, and Compliance.  He has over 30 years of experience in Claims, Agency Operations, and Corporate Training.  Brian previously led Westfield’s internal agency operation.   He graduated from Bowling Green State University with a Bachelors in Insurance and Risk Management and earned his CPCU in 1997.  He lives near Cleveland, Ohio.  Brian and his wife have three grown daughters, and they enjoy boating and spending time together near the water.

Lisa Begeny


Lisa is our Vice President of commercial lines.  She handles all commercial operations as well as oversees commercial staff.  In addition, she is responsible for new business production as well as program management.  Lisa has been in the insurance industry for 16 years, of which the latest ten years have been with Specialty Brokerage.  Lisa resides in Westerville, Ohio, with her husband.  She enjoys spending time with her three children and two grandchildren, walking, reading, and socializing with friends.

Rachel Sanders


Rachel is our Vice President of personal lines.  She is responsible for operations and personnel in the personal lines division.  Rachel is also responsible for new business generation.  She is a graduate of The Ohio State University.  She has over ten years of personal lines experience in both agency and brokerage operations.  Rachel resides in Westerville, Ohio, with her husband and enjoys boating, watersports, traveling, and spending time with family and friends.

Doug Johnston


Doug Johnston is our Director of IT and Accounting Operations. Doug was instrumental in the initial set-up of Specialty Brokerage Services LLC. He oversees our IT Department, including privacy, security, and compliance. In addition, Doug works closely with our accounting department, providing support and implementing efficiencies through technology. Before joining our team, Doug spent 20 years running the IT Department for Westfield Services. Doug resides in Lewis Center, Ohio, with his wife. He loves to travel – especially on a cruise ship.


Joyce Trent


Joyce is our staff accountant.  She is responsible for all accounting functions within Specialty Brokerage Services, including carrier payments, agent commissions, and more.  Joyce has over 50 years of experience in accounting across several industries and divisions.  She graduated from Franklin University majoring in Accounting, then earned her CPA in 1983.  Joyce recently relocated from Ohio to South Carolina, where she enjoys visiting the beach, reading, and traveling with friends and family.

Commercial Lines

Justin Hamilton, ANFI


Justin is a Commercial Lines New Business Producer.  He is responsible for generating new business as well as initiating and cultivating relationships with our agents and carriers.  He earned his Bachelor of Science in business management and visual communication from Mount Vernon Nazarene University.  Justin has been in the insurance industry for eight years of which he spent the majority of time leading a WYO flood division before transitioning to our brokerage operation.  Justin resides in Centerburg Ohio with his wife and daughter.  He enjoys repurposing antiques and hitting the gym.

Delaney Glinsek

(formerly Moore)


Delaney is a Commercial Lines New Business Producer.  In addition to new business generation, she will be key in developing and maintaining relationships with our agents and carriers.  She graduated from Southern New Hampshire University (SNHU), earning her Bachelor’s degree in business.  Prior to joining Specialty Brokerage Services, Delaney spent three years with an E&S carrier.  While on the carrier side, she worked as an underwriter with a special focus on amusement devices.   Delaney resides in Milford, Ohio, with her husband and three dogs.  When she is not cheering on the Bengals or competing in her fantasy football league, Delaney is always open to new creative outlets.  She enjoys painting, playing guitar, and crocheting.

April Stingel


April is one of our two Commercial Lines Renewal Underwriters.  Together they are responsible for most of Specialty Brokerage’s commercial renewals, ensuring that coverage stays up-to-date and remarketing when necessary.  April has over 35 years of experience in the insurance industry,  in commercial and personal lines spanning agency and brokerage operations.  April and her husband have two grown daughters and enjoy spending time with their five grandchildren and traveling.

Jen Knapp


Jen is a Commercial Lines Renewal Underwriter.  She is responsible for servicing, reviewing, and re-marketing a large number of our commercial accounts.  Jen is a graduate of The Ohio State University.  She has been in the insurance industry for nine years, working specifically in commercial lines for 7 of those years.  Jen resides in Columbus, Ohio, and enjoys spending time with family and cheering on the Columbus Bluejackets.

Kendra Lackey


Kendra is a Sr. Commercial Lines CSR.  She is instrumental in providing servicing for both new business and renewal accounts.
She provides rating support along with policy issuing and many other day-to-day activities.  Kendra has over 31 years of experience in the insurance industry, including roles with carriers and brokerage operations.  Kendra resides in Westerville, Ohio.  She has one grown daughter and enjoys walking dogs for the CHA Animal Shelter, listening to her favorite local bands with friends, and watching Ohio State Buckeye football.

Collette Dickman


Collette is a Sr. Commercial Lines CSR. She comes to us with over 10 years of experience in both personal and commercial lines. Collette resides in Oak Harbor, Ohio, with her husband of 28 years. She has two children and one grandson, loves to cook, and enjoys spending time by the lake.

Personal Lines

Rachel Busi


Rachel is a New Business Personal Lines Producer.  She is responsible for new business production in many states, working with our admitted and non-admitted products.  Rachel graduated from The Ohio State University and has been in insurance for five years.  Rachel resides in Columbus, Ohio, and enjoys cheering on all kinds of Ohio State sports.

Alex Pasini


Alex is an Associate Producer – Personal Lines.  He provides service and support to our personal lines business with emphasis on our private flood renewals.  Alex also assists in IT operations.  He is a Summa Cum Laude graduate of the University of Akron with a Bachelor of Science in Computer Information systems.  He has been in the insurance industry for two years.  Alex lives with his wife and Labrador Retriever Stella in Sunbury, Ohio.  Alex enjoys amateur radio, traveling, and astronomy.

Payton Kantzer


Payton is an Associate Producer – Personal Lines.  She is responsible for servicing both our admitted and non-admitted personal lines accounts.  She is also involved in rating and providing front-line support.  She has been in insurance for over four years with experience in both commercial and personal lines.  Payton resides in Dover, Ohio, with her three four-legged “children,” and enjoys hiking and kayaking in her spare time.

Tiffeny Shilling


Tiffany is a Sr. CSR in our personal lines division.  She has been in the insurance industry for 8 years and has served in both agency and brokerage roles.  Tiffany provides support for our admitted and non-admitted personal lines products.  Tiffany enjoys dabbling in the art world and vacationing at the beach!

Vanessa Byrd


Vanessa is a Sr. CSR in our personal lines division. With a knack for providing stellar support for both admitted and non-admitted products, she has been shaping insurance solutions since 2015. Proudly hailing from Tampa, Florida she brings a warm touch to every interaction. When not navigating policies, she is a devoted wife, mom of two, and DIY enthusiast.

Administrative Professionals

Mary Bowerman


Mary Bowerman is one of our Administrative Professionals.  Her responsibilities span all divisions, supporting many back-office functions necessary to offer agents a better overall experience.  Before joining Specialty Brokerage, Mary owned her own business and worked at a funeral home.  However, she spent most of the last 20 years at her most important job – raising three daughters.  Mary resides near Cleveland, Ohio, with her husband and Newfoundland Stella.  Mary enjoys spending time with her husband and kids – especially when they can kick back on the boat.

Sandy Leibold


Sandy Leibold is part of our Administrative Professional team.  Sandy provides clerical support for accounting, commercial, and personal lines.  Her work enables our staff to function most efficiently, which ultimately translates into superior customer service to our agents.  Sandy spent 25 years working in her family-owned business before joining our team.  She resides in Macedonia, Ohio, with her husband.  When Sandy is not spending time with her granddaughter, you will find her reading, walking, or declaring success after finding a new recipe.